Updated at: 2024-11-21
Arrownet offers vacancy in following posts:
Branch Manager - (4 Nos)
We are looking for a candidate with minium 2 years of experience in Officer and above position in the ISP/NSP with a deep understanding of the Operations and Administration, Sales process, and Customer Service Management.
Duties & Responsibilitise
- Lead, motivate and improve the performance of the branch management team and ensure the achievement of goals and targets..
- Maintain, manage and monitor all customer-related operational issues.
- Develop and execute branch sales strategies to maximize revenues.
- Coordination between Technical and Technician, sales, marketing, accounts, and administrative departments.
- Sales and Target achievement provided by Organization.
Requirements:
- Qualification: Bachelor's Degree
- Experience: Minimum 2 years of experience in Sales, Operation and Customer Service Management
Engineer Optical Fiber Network - (2 Nos)
Develop and maintain records and documentations of all existing fiber optical network. Design the best fiber route for Optical Fiber Network expansions projects.
Duties & Responsibilitise
- Document all existing inside and outside valley fiber optic networks. Maintain well updated online record of the same.
- Record all data, materials, design paths, connection types, splice and termination points and other specifications used in the design and the construction of the fiber optic network.
- Prepare maps and diagrams for network and capital planning and budgeting. Estimate material, installation and labor cost for the budgetary analysis.
- Involve in the site surveys. Analyze the current Optical Fiber Network set up and provide assistance to Engineers in planning and developing fiber optic route designs.
- Develop long term and short term plans for the potential fiber optics routes to expand the existing network.
- Involve in the new installation decisions, testing, trouble shooting and network equipment installation process.
- Work in close coordination with the engineers, marketing executives in providing the best solution that fit individual customer needs and bandwidth requirements.
- Coordinate for obtaining the permits, and other documentations for the expansion of the service in new areas.
Requirements:
- Qualification: B.E – Electrical / Electronics & Communication / B.Tech or Equivalent
- Experience: Minimum 2 years of experience in design, planning and documentation of fiber optical network systems
Others:
- In-depth knowledge of fiber optic components and systems and installation processes
- Good geographic knowledge of Nepal
- Ability to use online mapping services like google maps
- Experience with CAD system is a definite plus
- Experience in Cable TV network design or Internet Network is highly preferred
- Familiarity with the electrical power system
- Must have own motorbike with a valid driving license.
System/ Network Engineer (3 Nos)
Educational Description :
- Must be a Graduate in IT Discipline.
- Must have at least 2 years of experience in configurance and troubleshooting highend networks.
- Must have experience with Mikrotik Router OS and Juniper.
- Network and Security certificates like CCNA, CCNP etc.
Job Description :
- Developing and maintaining scalable and secure network designs for the ISP infrastructure.
- Developing and Implementing Network Management systems.
- Take a leading role in maintaining sound health of company network infrastructure and ensuring excellent service quality to clients.
- Identifying, researching and evaluating emerging Internet technologies and opening up new business fronts for the company.
Job Specification:
- Good understanding of OSI Model and TCP/IP protocal suite.
- Bridging and switching concepts. • STP - IEEE 802.Id/ IEEE 802.1w, IEEE 802.1s
- VLANS, Tagging - IEEE 802.1q, 802.3ad
- VPN
- IP addressing and subnetting, Routing concepts, VLSM/ CIDR
- Hand - on knowledge with routing protocols - RIP V1/ V2, OSPF, BGP (with redundancy)
- In depth understanding of network security and access control.
- Experience with VoIP, QoS, and IP Telephony technologies (Asterisk, VPS, Porta One, MERA, Nex Tone) • Wireless Network Designs and Implementations.
- Web Hosting Technologies (Cpanel, Apache, Tomcat, DNS, SMTP, domain registration process) Other Specific Requirements:
- The ideal candidate will be an Engineer, who is a self-starter, with excellent interpersonal, communication, documentation, problem solving and trouble shooting skills.
- Quality focus, result and goal orientation in group situation, and commitment to customer delight are a must.
Account Officer - (Bhaktapur - 3 Nos)
Job Description
- Document financial transactions by analyzing documents and raising vouchers along the knowledge of taxation systems
- Preparation of Vouchers and entry into the system while complying with government policy by studying existing and new legislation, enforcing adherence to requirements, and advising management on needed actions
- Handle general account queries, check invoices for inaccuracies and budgeting, Finance Planning, Handling Tax matters, annual budget preparation
- Prepares special financial reports by collecting, analyzing, and summarizing account information and trends, Contact clients about invoices that are past due while maintaining records of business costs, such as labor & material
- Payable Management and Scheduling
Required Knowledge, Skills, and Abilities
- Knowledge of VAT/Tax and TDS
- Proven experience delivering effective Vendor Management and Payables
- Proven experience delivering Result
- Solid understanding of Financial management, Financial Statements, Internal Audit and Budgeting
- Must be able to work under constant deadline pressure and manage multiple projects across multiple lines of business
- Strong management skills, excellent oral and written communication skills
Education + Experience
- Minimum Bachelor Degree holder with track record of 2 years in Account and Finance Management in Internet Service Provider and Digital TV Service Provider
Marketing and Sales Executive (Nos-10)
Location: Kathmandu, Sindupalchowk, Ramechhap, Kavre, Dolakha, Sindhuli, Solukhumbu
Requirements
- Must be a Graduate in Management or any other relevant field
- Excellent selling, communication and negotiation skills
- Highly self-motivated and self-driven
- Professionally Presented
- Positive attitude and prepared to work in a team environment
- Ability to create and deliver presentations tailored to the audience needs
- Relationship management skills and openness to feedback
- Must have good communication skills
- Must be good in consultative selling
Job Description
- Keep detailed records of sales activity
- New sales oriented daily work
- Prepare and execute sales applications
- Visit to potential customers each day to sell them new products or services
- Review target customer internet services to uncover potential sales opportunity
L1 Support Executive - (5 Nos)
| Job Level | : | Entry Level |
|---|---|---|
| Education Level | : | Bachelor |
| Experience Required | : | Not Required |
Other Specification
- Bachelor’s in engineering/Computer Science/Applications
- Well experienced with desktop operating systems like Windows, Apple and Linux, and mobile devices OS like Android and IOS
- Well experienced with popular WiFi router configurations and troubleshooting
- Well experienced with desktop/router/mobile internet configuration including DHCP, static, PPPoE, DNS etc
- Well experienced with configuration and troubleshooting of IPTV and CATV
- Knowledge of networking technologies and applications like Mail, Web, Domain, Chat, Social Media etc
- Good troubleshooting, analytical, communication, writing and documentation skills.
Job Description
- Closely work with Customer Care Agents to resolve customer issues on FTR (first time resolution) basis
- Responsible for first level technical resolution to the customers within designated SLA
- Escalate complex technical issues to Level 2 Technical Support Team and follow up with Level 2 team until problem resolution
- Trigger network/system incidents based on support ticket/calls
- Take ownership of support issues from initial call/email/ticket to final resolution and closure
All interested candidates, please forward your CV to: vacancy@arrownet.com.np